AVP - Project Management - KPO

- Takes responsibility for the definition, documentation and satisfactory completion of small- to medium-scale projects.

- Identifies, assesses and manages pain point of client to the success of the project.

- Ensures that realistic project and quality plans are prepared and maintained and provides regular and accurate reports to stakeholders as appropriate.

- Ensures that quality reviews occur on schedule and according to the procedure.

- Manages the change control procedure and ensures that project deliverables are completed within planned cost, timescale and resource budgets and are signed off.

- Provides effective leadership to the project team and takes appropriate action where performance deviates from agreed tolerances.