AVP - Procure To Pay/Accounts Payable - BPO

Key Roles and Responsibilities

- Flawless execution on Operational deliverables through a robust operational and controls/compliance framework

- Drive lean/six sigma, best practices framework, case studies, benchmarking for making processes more efficient and effective

- Actively engage with customers to understand and address customer pain points

- Provide direction and coaching to the operations team for delivery of goals, promote a learning culture and build a strong team

- Align to customer goals and deliver on commitments consistently

- Ability to foresee risks, be proactive and predictive while developing mitigation plans

- Ability to build impactful customer relationship; enhance Net Promoter Score

Knowledge, Experience, Education

Essential:

- Post Graduate in Commerce or CMA / CA (Semi Qualified) with F&A domain experience.

- Experience of leading / managing Global PTP Operations from a third party BPO perspective

- Experience in leading large teams

Desirable

Assistant Vice President - AP Operations

- Transitions and Transformation experience; new trends in the markets- tools and technologies in F&A.

- Knowledge / Experience of Digital tools / Technology applicable for E2E PTP processes; Continuous Improvement

Specific competences (Essential)

- Experience of driving enterprise level transformation agenda / projects for PTP

- Knowledge / Experience of Digital tools / technology prevalent in the market relating to PTP