Job Description

Designation : AVP (IC)

Experience : 10 - 13 Years

Location : Hyderabad

Process Timings: 9:00 a.m. to 6:00 p.m. IST

The major functions of OPEX are establishing and maintaining delivery performance measurement system, driving Six Sigma knowledge, building the culture of continuous improvement and driving key business improvement initiatives through application of Six Sigma, Lean, DFSS and Project Management methodologies.

Individual (10 to 12 years) will be involved in driving Project / Change Management, New Product / Solution roll out or implementation, Setting up new entities, productivity, process Improvement / re-engineering and efficiency in the Operations or Enterprise (Finance HR, capital markets, Vendor, etc) Delivery domain through several strategic and tactical level projects aligned to the various lines of businesses and delivery teams, both inside and outside the GDCE. Incumbent will work toward establishing and maintaining delivery performance measurement system, building the culture of continuous improvement and driving key business improvement initiatives through application of Project Management practices, Six Sigma, Lean and DFSS methodologies where appropriate.

- To manage the Operations or Enterprise wide cross functional transformational projects along with the delivery stakeholders and OPEX which includes (but is not limited to) Process Improvement, Process Design, Reengineering, Change management, Project Management, through usage of relevant tools

- Drive projects / programs in the lines of shared operations, process automation, STP, harmonization, Portfolio optimization, Business Process Management, sourcing, Vendor management, Human resources, facilities, Capacity management, Pricing and Fraud risk assessments

- Coordinate reporting, tracking of key milestones, dependencies, risks, financial assessment of GDCE initiatives

- Ensure various functions / stakeholders of organization are kept informed for effective change management

Key Responsibilities

- Plans, organizes, monitors and controls projects using appropriate tools and techniques to ensure efficient and effective project completion

- Applies end to end lens to identify integration opportunities across projects in region, across LOBs, etc. as appropriate

- Demonstrates effective consulting by partnering with stakeholders and other support and Business functions on process, people, and operations

- Creates clear, coherent plan to guide project execution and control

- Adhering to accuracy and meeting timelines for all reports

Ensures project plan activities are competed in a timely manner working with the regional, country and

- Global stakeholders

- Manages project teams (virtual, matrixes, cross functional, etc. ) as required providing support by assigning and clarifying tasks, ensuring appropriate skills and helping team members succeed in achieving the stated objectives

- Monitors and measures project performance to identify and take action on variance from project plans or lessons learned

- Ensures adherence to governance disciplines to deliver results that meet financial, operational and strategic objectives

- Identifies upstream and downstream impact associated with project related decisions and/or changes

- Manages risks while ensuring optimal value and outcomes are achieved

- Demonstrates Change Expertise- practices relevant Enterprise Change/ Program Management Enterprise Framework tools and methods

- Executes Business Process Management and Analysis

- Leads/Supports the adoption and sustainment of change

- Balances multiple, often challenging responsibilities and tasks

- Maintains flexibility and productivity when dealing in shifting business needs

Required skill sets:

Technical

- PMI certification

- Proficiency in MS-Excel, MS- Word, PowerPoint and VBA

- Knowledge of SharePoint site maintenance and administration

- Develop new reports on Excel and Access databases and call out gaps/observations

- Good with numbers and Data crunching

- Analytical and Multi-Tasking; ability to see the big picture

- Creative in making PowerPoint presentation with minimal support

- Business acumen and organized approach to handle multiple priorities with multiple LOBs/stakeholders

Soft Skills

- Sense of initiative and good decision-making skills

- Must be detail oriented with strong attention to follow-through and proactive

- Ability to meet deadlines

- Good priority management and organization skills

- Good logical ability and communication skills - oral and written

- Self-confidence and leadership capability

- Demonstrated ability to work independently and as team player

- Ability to work with stakeholders/people at different levels in the organization

- Interact efficiently with Global teams

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