Our client is US based leading Financial company is looking for AVP - Operational Risk - US mortgage servicing.

JD for more understanding about the AVP Operational Risk :

- Operational risk management experience in financial sector

- Mortgage experience, especially in the servicing

- Prior experience with mortgage originations, Foreclosure, Bankruptcy, REO and Property Preservation.

- Prior experience with Foreclosure, Bankruptcy, REO and Property Preservation.

- Prior experience with loan boarding and transfers

- Prior experience in building and managing fast pace and high efficiency teams.

- The ability to multitask in a fast paced environment, especially the ability to meet tight deadlines for our clients.

- Excellent planning, verbal and written communication skills.

DETAILED JOB DUTIES :

- Provide direction and leadership to the Operational Risk Management area in support of the company's goals

- Set short, medium and long term vision for the Operational Risk Management area, including staffing, organizational structure, productivity

- Develop and manage Operational Risk Management program for a mortgage servicing company

- Develop and manage process mapping and re-design efforts

- Develop and manage library of company operational processes, associated risks and risk controls

- Develop a manage process for documenting process flows, incorporating risks and controls

- Develop and manage operational KRIs

- Develop and manage a process for integration with company's data warehouse to produce operational metrics

- Manage and/or oversee critical elements of the company's risk management activities

- Design a risk management process to quantify systemic, mitigated and residual risk at the process level

- Develop a process to incorporate departmental efforts within Enterprise Risk Management structure

- Manage and balance workloads, monitor timeliness of deliveries, manage efficiency of the department and staff

- Work closely with all operational areas to evaluate and propose process improvements, highlight and mitigate key risks

- Facilitate identification of various data sources and their integration within the Business Intelligence infrastructure

- Work with the rest of the company on Business Intelligence needs and improvements

- Manage staff

- All other duties as assigned.

MINIMUM QUALIFICATIONS :

- 4 year degree in business, engineering or similar required

- Master degree in business, engineering preferred

- Minimum 15+ years of proven management experience within lending operations and risk management

- Minimum 15+ years of proven experience operational risk management, enterprise risk management and process reengineering

- Experience with financial sector, specifically in credit and mortgage in particular

- Experience with mortgage or other credit products- servicing

- Experience with mortgage originations and call center environments preferred

- Experience with MSP, or other mortgage platforms

- Working experience with GRC software

- Strong quantitative and project management skills

- Strong resource management skills

- Strong computer skills.

- Excellent verbal and written communication skills.

- Strong customer service skills.

- Experience with communication with executive management.

- Ability to multi-task, organize, prioritize, research and resolve issues in a timely and effective manner.

- Leadership skills and ability to organize and motivate others.

Sonali
Core Edge Solutions LLP

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