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Recruiter at Credence HR Services
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AVP - Loan IQ - Banking (10-18 yrs)
Opportunity for an AVP for Loan IQ role
Exp - 10 - 18 Yrs
Location - Bangalore
Shift - Night Shift
Roles & Responsibilities:
- Closely monitor the team on day to day basis to ensure all SLA's are met and any exceptions are immediately escalated for resolution. Experience in Loan IQ.
- Supervise a process which performs Deal Closing, processing Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees and external payments, collection of interest, Nostro & Past Due Reconciliation.
- Support the secondary trading desk with Tarde booking and settlements
- Adherence to laid down QUALITY & QUANTITY SLA's are met. Ensure in place, a robust workflow allocation model
- Be the SME - Handle complex Process related queries and clarifications from the Team members and route these to onshore teams for resolution if required.
- Manage process escalations from internal/external customers
- Should have an eye for detail to ensure all documents are processed and reviewed correctly.
- Implement a robust Knowledge Management model including maintenance of SOPs, process/policy change management, training of new joiners and ongoing training of existing Team.
- Ensure timely escalation to the management as and when required
- Drive 100% compliance to Process related Policies, Guidelines and Controls.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
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