AVP - Insurance Delivery - BPO

Job Title/Designation:

AVP Role-Insurance Delivery-Mumbai

Employment Type: Full Time, Permanent

Job Description:

What are we looking for?

We are looking for individuals who have the following skillset:

EXP: 12+ Years

Group Life Insurance(MANDATE)

- Insurance Claims

- Ability to perform under pressure

- Ability to establish strong client relationship

- Ability to handle disputes

- Ability to manage multiple stakeholders

- Ability to meet deadlines

- Night Shifts-US

Roles and Responsibilities

- In this role you are required to identify and assess complex problems for area of responsibility

- You will need to create solutions in situations which requires an in-depth analysis/evaluation of variable factors

- This will require alignment to strategic direction set by senior management when establishing near-term goals

- Your primary interaction will be with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach

- Some latitude in decision-making is involved, you will act independently to determine methods and procedures on new assignments

- You will need to flag risks to clients and Accenture stakeholders and propose action plans where needed

- You will need to have an innovative mindset to identify improvement opportunities to optimize processes, decrease costs and increase client value

- Decisions that you make in this role will have a major day to day impact on area of responsibility

- You will be managing medium - large sized teams and/or work efforts at a client or within Accenture

- You would require transformation mindset and eye for identifying automation/process improvement opportunities.

- Please note this role may require you to work in rotational shifts.

Experience: 12 to 22 years