Our Clients, a Leading Private Bank is looking out for a Team Lead (AVP) - Identity Life Cycle Management (UAM Review & Support)

Brief Job description :

- This position is to lead a team of professionals who will ensure that the Identity Life Cycle Management of the bank is managed as per standards and as per the norms and guidelines rolled out by various regulatory authorities. They need to ensure that timely and uninterrupted support given to the stake holders to help them in carrying out their day to day activities with efficiency and agility.

Function Level Job Description :

Compliance Management

- The team leader is responsible for reviewing all the processes related to Identity Management on a daily basis.

- The Team Leader manages all documentation and coordinates with external & internal agencies such as Statutory Inspectors, External agencies for SOX compliance verification, Internal System Audit team, Internal ISG team etc.

- The candidate is also responsible for testing and documenting the processes covered under Risk Control Matrix (RCM). This is a yearly exercise which is done and the test results are reviewed by external auditors.

- The incumbent also helps in providing reports / extracts (data extracts in coordination with IT) to Audit, Finance and Branch Control unit etc. which in turn helps them in carrying proper audit, monitor suspense accounts, support RBI AFI requirements etc.

- The Team Leader is responsible for all audit and regulatory compliance raised during audit.

Automation -

- The Team Leader is responsible for managing all compliance requirements from project management perspective and also from Software System Management perspective (except for technical aspects which are managed by IT).

- The candidate facilitates all testing requirements during the enhancement of the existing application or during the development of a new application.

- The Team Leader reviews the entire process and provides his input as and when required.

- The incumbent manages all communications related to application development, rolls out knowledge series and FAQs from time to time to keep the users abreast of the changes

Team Management and Motivation:

- The incumbent is responsible to ensure that the team members are motivated and are well versed with the procedures and processes in the bank

- The Team Leader is required to arrange for regular Training of the team members to keep them abreast of the changes in the technology and processes.

- The Team Leader is responsible to Build and groom a team which can cater to the business and operations requirements and also develops to become a strong second line under Unit Head .

- The Team Leader - along with his team provides Functional support to all user groups under his/her unit's purview for all their needs related to System functionality usage and support.

- From start-of -day till end-of-day support for any functional hand-holding required for the System. This includes resolution of specific functional queries, explanation related to system usage, helping with work-around etc.

- Supporting of new Enhancement which are supported on the basis of Interaction with User group & Branch Control unit for planning Operational workflows based on system work flow so that Operations can derive maximum benefits with lower processing efforts and better efficiency. Timely updates to the Product team on the updated status of all the production issues which were encountered and with proper resolution timelines.

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