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AVP - HR Operations - BPO/KPO/IT (12-20 yrs)
AVP - HR Operations (Hire to Retire) @ MNC, Chennai
Responsibilities:
- You will be aligned to Human Resources vertical and will help us in the function that deals with people and people related areas such as recruiting, learning, training, onboarding, compensation and benefits, performance management, organization development and culture.
- You will be working as a part of HR Operations team which is responsible for providing backend HR services to business operations. HR operations and operational HR services, include administrative services, job analysis, and employee relationship management.
- This team works on designing, developing, and implementing HR Delivery Strategy to support the end to end employee experience across lifecycle. This includes coaching and advising account/engagement leads and employees when needed and coordinate and deliver HR activities.
- The team will work on HR Operations Processes like recruitment, WFA, Benefits, Exit, Payroll, LOA etc..
- The team will work on delivery of non-commercial aspects of the outsourcing agreement as well as standards of service (related to quality, effectiveness, productivity, efficiency etc.)
Requirements:
- Handled a team size of at least 25 FTEs
- Exposure of HR Tool like Workday, ServiceNow preferred or any other HR Tool.
- Managed end-to-end service delivery of Hire to retire operations in the HRO space.
- Experience in HRO Functions such as Talent Acquisition, Payroll, Employee data management, Compensation & Benefits, etc.
- Should come with a good transformation experience and should come with transformation mindset
- Excellent communication and articulation skills
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