AVP - Customer Success - FMCG Startup

Driving Product Growth and Scale :

- Autonomously develop and deliver high-quality deliverables to clients.

- Maintain and grow our current client pipeline through high-touch client engagements

- Building an in-depth knowledge of clients ranging from Fortune 500 brands to e-commerce retailers across North America, Europe, and Asia

- Analyzing and reporting on the health of sales pipeline KPIs such as revenue, client relationship activity, sales forecasts, and evaluate the success of business development campaigns

- Owning and actively nurturing crucial client relationships globally to ensure consistent high-quality value-added experiences

What We're Looking For :

We're looking for people passionate about the intersection of sustainability, entrepreneurship, and social impact. In specific:

- 3-5 years of work experience in a sales, marketing, or business development role (CPG experience is a plus)

- Excellent written and verbal communication

- Perpetual positive attitude and determination

- High level of organization and thoughtfulness in structuring tasks

- Proven ability to build empathetic, trusted relationships, both internal and external

- Strong analytical and quantitative skills, ability to review reports, interpret data and identify trends; a healthy sense of curiosity

- Good working knowledge of software such as CRMs/Hubspot and Microsoft Office

- A love for a fast-paced startup environment and a high degree of resourcefulness