AVP - Client Engagement - Marketing Tech

AVP - Client Engagement - Martech

- Taking full responsibility for end-to-end customer engagement including business analysis, business solution architecting, managing scope and schedule, delivery & optimization and client management

- Singing Merkle-Sokrati's Product & Service Offering & understand technology aspects of it on the back-end

- Understanding client's Business Objectives and Digital Marketing strategy

- Strategizing Client's Marketing brief & take prioritization decisions for the team to deliver on

- Ability to command respect & drive meetings with CXO level members

- Creating customized & impactful presentations to showcase performance impact

- Be heart, mind and voice of client within Sokrati

- P&L owner and opportunistic around cross-selling & up-selling to grow client relationship with Merkle-Sokrati

- Coordinate with Client, Sales and Delivery Teams

- Responsible for monthly / quarterly business reviews with client

- Mentoring the delivery team

- Matrix manage a team of channel strategists and business operations team to drive multiple programs to completion

- Being on top of Industry Updates from technology, competition & functionality perspective

- Managing & prioritizing Prospects Pipeline - in line with monthly/quarterly/yearly goals