Senior Consultant at Black Turtle India Pvt Ltd
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AVP - Business Analysis - Client Servicing - CRM Applications - Bank (8-14 yrs)
Looking for AVP - CRM Applications-BA_having exp of 8-14 yrs in commercial banking with leading private sector bank_Bangalore location.
Domain Skills
- Customer Onboarding
- Customer Relationship Management
- Good understanding of either Corporate or Investment Banking
- Good understanding of core banking processes, exposure to sales/CRM processes a bonus
Practice/Change Skills -
- BA with experience in Change Management
- Strong skills in drafting Business Requirements Documents/User Stories
- Good level of knowledge in Agile development processes
- Good level of familiarity with - tools of the trade- for a BA (Excel, SQL, Jira/TFS, data analysis tools)
- Proven data analysis skills
Industry Knowledge
- Knowledge of Microsoft Dynamics, Salesforce or other CRM applications
- Knowledge of Avoka or other Digital Onboarding platforms
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