AVP - Bid Management - F&A Domain - BPO

- Own the solutioning process

- End-to-end management of the largest bids, Manage all upstream and downstream activities in a RFx deal cycle

- Support hunting and farming activities of the Sales team

- SPOC for the bid for the pursuit team

- Support the completion and submission of RFx's from all verticals. No specific domain expertise is required.

- Ensure the pursuit team is aware of the bid management process

- Prepare project plan and roles and responsibility matrix for each bid

- Ensure the bid management process with all the milestones is followed and timelines are met

- Send daily update emails on the project plan adherence. Follow the escalation matrix for variance in the project plan depending on numbers of days- delay. Timely escalations

- Communicate clearly and regularly with the pursuit team on the health of the bid

- Get all templates filled as per the process. Ensure the quality is as per the benchmark

- Liaise with graphics and editing teams for final formatting and editing

- All bids need to be on PACMan and submitted files need to be archived on PACMan

- Complete key learnings sheet and document unique aspects of the bid on shared drive during the bid management process and after the submission

- Follow up with sales teams on status of bids for win/loss analysis

Content Management

- Ensure record retention policy is adhered to on PACMan and shared drive

- Work on standard responses in the RFx, get them reviewed by the reporting Manager. Should be able to create standard content, if required

- Encourage use of portals. Create awareness through awareness drives across teams on our portals

- Include all non-standard responses in the standard responses repository after each bid

Technology & Automation

- Streamline (& potentially automate) the data collation process for Bid Management - MIS, feedback forms, training kit for new hires etc.

Stakeholder Relationship

- Manage relationships with stakeholders to understand the deal cycle better and the support they require from the Bid Management team

- Conduct feedback surveys regularly to plug gaps and initiate and manage improvement programs

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