Project Manager at Huquo
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AVP - Account Management - P&C Insurance/Consulting Firm (10-20 yrs)
Account Manager are listed below.
1. Create and maintain a formal account plan and define strategy for revenue growth
2. Manage account budget
a. Track progress and prepare monthly and quarterly reports for review
b. Identify opportunities and engage appropriate Xceedance capability - explore new purchasing groups for existing accounts
3. Communicate with clients and delivery teams to understand their needs and evangelize Xceedance
4. Build relationships with clients based on trust and respect
5. Collaborate with internal Xceedance capabilities to facilitate client requirements
6. Act as a client advocate within Xceedance
7. Coordinate and ensure SOW and MSA are current - ensure contract renewals are completed in time prior to expiry
8. Facilitate any billing and invoice payment issues between client and Xceedance. Proactively flag any potential delays in invoicing and follow up with finance for any issues.
9. Monthly/quarterly platforms for client areas to ascertain area-based plans for client growth and governance dashboarding.
10. Schedule and coordinate governance sessions
11. Be single point of contact for client escalation
12. Coordinate voice of customer / NPS surveys and action plans
13. Manage opportunities in Salesforce for accurate revenue reporting, ensure completeness and accuracy of the opportunities
14. Communicate and update all key stakeholders on plan, progress and next steps
15. Managing BCP plan for the concerned client area
Skills and Experience :
- Bachelors Required, MBA or equivalent preferred
- Minimum of 10 years' experience in P&C Insurance Industry
- Experience and detailed knowledge of the P&C Insurance industry.
- Detailed, practical understanding of insurance operations
- In-depth knowledge of functional areas within diverse insurance organizations
- Prior experience in a similar role
- Strong insurance acumen.
- A confident presenter and self-starter.
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