AVANSE - Lead - Business Process Management & Re-engineering

About Avanse:

- Avanse Financial Services Limited is a new age, education focused NBFC on a mission to provide seamless and affordable education financing for every deserving Indian Student.

- Established in 2013, Avanse is on a journey to strengthen its leadership position in Education Lending by creating solutions for Individuals (Education Loans) and Indian Institutions (Education Infrastructure Financing) by providing solutions to every segment of the Indian education sector covering school education to post graduation while also contributing to build the education infrastructure in the country.

- Warburg Pincus, a leading global private equity firm holds 80% of Equity stake in Avanse. The International Finance Corporation (IFC), an arm of the World Bank holds 20 percent equity stake.

- Avanse as an equal opportunity employer

- We give utmost importance to our cultural pillars which have embedded values aligned to Governance, Transparency, Meritocracy, Inclusivity and Happiness Quotient.

- Avanse is committed to workplace diversity and to cultivating, fostering and preserving a culture of inclusion. We believe that workplace Diversity and Inclusion refers to the recognition of employee differences, which if properly managed will enable work to be done more efficiently and effectively. Diversity and Inclusion does not focus exclusively on issues of discrimination but instead concentrates on recognizing and respecting the differences between people.

- Dimensions of Diversity include, but are not limited to, gender, race, ethnicity, language, age, religion, socio-economic status, physical ability, thinking style, experience and education. Aligned to its business objective of enabling education through financing for a diverse segment of customers and to its cultural pillar of Inclusivity, Avanse believes that the wide array of perspectives that result from such diversity promotes innovation and business success. Managing diversity makes us more creative, flexible and competitive. It also creates a productive working environment in which everyone feels valued and where their talent is fully utilized thereby making it inclusive.

- Passionate individuals who love to accept challenges with a problem-solving attitude will enjoy the work culture at Avanse. Our teams thrive to make the work environment exciting and vibrant and the organization promotes the culture of entrepreneurship and innovative mindset for a holistic growth.

Position Summary:

Role : Lead BPR & BPM

Reporting to : COO

Place of Posting : Mumbai HO

Geographical Remit : PAN India

No of reportees : 2

Job Purpose:

The candidate will be responsible for Business Process Management and Re engineering by closely working with the relevant business and functional units

Key Accountabilities:

- Set up Process as per Business defined objectives

- Drive Operational efficiency

- Improve Experience of Customer Facing Processes

- Drive Automation of critical Impact processes

Key Responsibilities:

- Review and understand existing Business processes and organization structure to identify business functional requirements for substantial improvement in business & operational processes

- Identify processes for re-design, create business processes from scratch along with the business teams, identify existing process bottlenecks and streamline the same and suggest a recommended course of action by identifying modifications to existing processes

- Mapping business requirements and translating these requirements into functional and technical specification documents

- Project manage new requirements and opportunities for applying efficient and effective solutions

- Implement new processes and organizational changes as accepted by all stakeholders with respect to these functions & businesses

- Develop initiatives for continuous business process improvements & Automation of Processes

- Document workflows to train all respected stakeholders to use and improve new process and mitigate regulatory risks

- Present analysis, solutions and business cases to senior management

Required Experience:

- 6-12 years of experience in Business Process Management/Re engineering

- NBFC/BFSI experience is a must

- Six Sigma certification and work ex in a quality management firm will be an added advantage (not mandatory)

Required Qualification:

- B.E

- Full time MBA from Tier 1 and Tier 2 institutes

Technical Competencies:

- Knowledge of framing of business policies and processes

- Well versed with SOP creation

- Strong presentation skills

- Strong excel skills

- Strong data analysis skills

- Well versed with lending products

- Working knowledge of process flow chart tools like MS Visio etc

Behavioral Competencies:

- Strategic Orientation

- Customer Centricity

- Execution Focus

- Collaborative Approach

- People Excellence

Personal Attributes:

- Excellent communication and presentation skills

- Good grasping power

- Analytical thinking

- Self-driven, Proactive and strong interpersonal skills

- Stakeholder management

If you are interested to experience a growing, agile and exciting workplace environment, come be a part of the Avanse family!