Avail Finance - Business Analyst - MIS

Business Analyst- MIS

Roles & Responsibilities:

1. Perform analysis of collection practices and develop process improvements

2. Work with collections team and other cross functional teams as well as outside customers to resolve credit and collection issues as well as help improve processes

3. Perform outbound collections in a professional manner with a focus on customer service while adhering to Company Policy

4. Analyze delinquent accounts, prepare weekly reports on accounts and make resolution recommendations

5. Prepare and analyze reports for bad debt- assist with invoices, credit memos and other adjustments as necessary

6. Participate in and support systems improvements and focus on streamlining the collection process

7. Develop, implement and maintain desktop procedures for ongoing credit and collection activities

8. Provide the required support for external, internal and audits if any, process walk throughs and workflows as and when required (primarily during quarter and year end audits)

9. Participate in global standardization efforts for policies and procedures.

10. Work with cross functional teams to identify problems, process gaps and propose reasonable and creative solutions to improve processes including opportunities for automating manual processes or activities within a process.

What Candidate Need:

- 3 + years of collections and credit experience

- Experience of supporting Credit and Collections on a global level

- Excellent communication skills, both written and verbal

- Must be self-motivated, flexible and be able to change priorities in a challenging and fast-paced environment within minimal supervision

- Must have strong Excel skills

- Ability to build strong cross-functional relationships and work collaboratively

- Proactive, problem-solving attitude, and ability to think outside the box.

- Adapts quickly to changes in a dynamic organizational structure and business processes

- Ability to work independently and a strong team player

- Bachelor's / Master's degree in Finance, Accounting or Business