Atterobay - Operations Head - eCommerce

Operation Head (Ecommerce)-Atterobay

About Attero:

Attero, www.attero.in , is in the business of maximizing the value of all electronics which is not sold through the primary channel means we maximize the value of end of life, end of line, seconds, surplus, carton damaged and refurbished electronics. We do this by either recycling the material through our state-of-the-art facility in Roorkee or by reconditioning/refurbishing the material and selling it through our online and offline channels.

We are funded by IFC (part of the World bank) and DFJ, Kalaari capital and Granite HIll Ventures (prominent VCs in the country)

Attero has graduates from IIT, Stanford, London Business School, IIM, Harvard, New York Stern and all leading institutes in the world. You will work with an awesome team

Our Strengths:

- We are the only company in the world which can operate an ewaste recycling facility at small capacities to extract metals such as gold, copper and other precious metal from electronic items. We spend heavily in metal extraction R&D.

- Are one of the largest reverse logistics companies and have the ability to pick material from over 200 cities in the country.

- We have one of the fastest growing eCommerce website and several stores in India through which we sell our material under the name Gobol.

About Atterobay:

Atterobay is India’s first online recommerce platform that allows consumers to recycle their old electronics and gadgets in an eco-friendly manner, while also giving them the best value for their e-waste. Consumers can go online and book e-waste pickups from their home. They are incentivized instantly for their e-waste to further encourage them to recycle their end of life electronics responsibly. Atterobay also donates electronics to charities and NGOs after refurbishing the devices and restoring their functionalities.

Key Deliverable:

- Overseeing overall operations of ‘Atterobay’ by delegating work and guiding key functionaries in day to day activity

- Improvising the process flow of ‘Atterobay’ right from customer orders to getting the mobiles refurbished and making them live

- Identifying the bottlenecks in overall processes and devising solutions by coordinating with various teams like QA, Customer Service, IT and Pricing

- Monitoring the product catalog on ‘Atterobay.com’ and updating it regularly by coordinating with pricing team for including newly launched models

- Maintaining an issue log where all the customer related issues will be documented and taking measures to rectify them

- Solely responsible for third party refurbishment of mobiles procured through Atterobay and sourcing team, being the POC for Attero

- Responsible for making the refurbished mobiles live and deciding right channels to sell them by assisting sales team

- Responsible for providing options to Service team for spare part vendors and third party refurbishers and in evaluating them

- Also working on temporary assignments like market surveys, price checks, evaluating international sales channels for used mobiles etc

Qualifications:

- Analytical, Business Acumen, Data-crunching

- Experience should be from eCommerce industries

- Ability to translate customer behavior and business-needs to requirements implementation

- Premium MBA preferred; Engineers with strong analytical/business acumen can also be considered

INTERESTED CANDIDATES CAN SHARE THEIR PROFILES WITH CURRENT AND EXPECTED CTC and advise to visit our website www.attero.in, www.gobol.in. and www.atterobay.com