Functional Role : ASST. MANAGER - COLLECTIONS Department: CRM Job Description: 1. Handling Collection queries via phone, email &amp; attending walk in clients 2. Ability to diligently follow and operate laid out processes / sop's with quality and timeliness 3. Operating as a team member for quality execution of following processes within defined SLA- s - Personal interaction with customers for any collections follow up / dispute resolution - Handling Site Hotline / Receive Customer Inbound calls - Home Loan Coordination with banks. 4. Work with Team Leader in improving efficiency /quality of the processes through benchmarking, identifying any automation opportunities, process redesign, etc Specific Skills required: 1. Excellent Communication Skills 2. Taking Responsibility and Ownership 3. Effective and Good Listener 4. Self-Control 5. Smart and Presentable

Noida

ATS Infrastructure - Assistant Manager - Collections - CRM Department 

ATS Infrastructure - Assistant Manager - Collections - CRM Department  ,Job Description for ATS Infrastructure - Assistant Manager - Collections - CRM Department  in ATS Infrastructure Ltd in  Noida for (3-8) years of experience. Apply Now!

Job Description for ATS Infrastructure - Assistant Manager - Collections - CRM Department  in ATS Infrastructure Ltd in  Noida for (3-8) years of experience. Apply Now!