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29/12 Sakshi Kushwaha
Assistant Manager at ATS Infrastructure Ltd

Views:669 Applications:95 Rec. Actions:Recruiter Actions:0

ATS Infrastructure - Assistant Manager - Collections - CRM Department (3-8 yrs)

Noida Job Code: 877101

Functional Role : ASST. MANAGER - COLLECTIONS

Department: CRM

Job Description:

1. Handling Collection queries via phone, email & attending walk in clients

2. Ability to diligently follow and operate laid out processes / sop's with quality and timeliness

3. Operating as a team member for quality execution of following processes within defined SLA- s

- Personal interaction with customers for any collections follow up / dispute resolution

- Handling Site Hotline / Receive Customer Inbound calls

- Home Loan Coordination with banks.

4. Work with Team Leader in improving efficiency /quality of the processes through benchmarking, identifying any automation opportunities, process redesign, etc

Specific Skills required:

1. Excellent Communication Skills

2. Taking Responsibility and Ownership

3. Effective and Good Listener

4. Self-Control

5. Smart and Presentable

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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