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Director at HuQuo
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Associate VP - Analytics - Authorizations & Existing Customer Management - US Credit Card (7-12 yrs)
Client/Location :
Our client is one of the NASDAQ listed BPO/KPO company and this position will be based out of Gurgaon.
Role Requirement :
- The candidate is expected to lead a team of ~10-15 analysts working on portfolio risk reporting and analytics in Customer Management and Authorizations work functions for US Credit Cards portfolio of a Top Global Bank
- 7+ years of experience in reporting and analytics is must
- Candidate is expected to bring in a consultative mindset and problem solving approach and drive analytical throughput for the team
- Experience in Credit card/ banking domain with knowledge across customer lifecycle is must
- Candidate should have excellent communication skills to interact with senior clients
- Candidate should have excellent people management skills and must have team lead experience of 10+ size team for at least 2 years in similar domain
- Candidate should be open to travel to client locations (US) as required for short term visits
Expected education / Tool Experience :
- Experience using SAS to analyze and solve business problems
- Demonstrated ability to synthesize, prioritize and drive results with a high sense of urgency
- Strong sense of accountability and decisiveness in a strong work ethic culture
- Experience working in a team of analysts with a common goal and will have a strong understanding of the cards business dynamics that will drive the analyses
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