- Lead end-to-end transition projects across the organisation
- Develop transition methodology, project templates and standard reporting for updating stakeholders
- Build transition plans including infrastructure/application support models.
- Design, drive and implement the change management strategy across transitions in collaboration with stakeholders
- Manage process governance activities ranging from contract management to operational risks. Macro/micro project management to ensure seamless migration
- Ensuring timely and quality delivery of transitions
- Partner with stakeholders across business and other teams to deliver project outcomes
- Manage expectations of service delivery teams and business stakeholders
- Drive continuous improvement culture through idea generation and implementation
- Manage issues/escalations and strive for timely resolution
- Exercise sound judgement based on thorough analysis of key business information, metrics provided, benefits and trade-offs.
What you will bring to the team:
- A graduate/PostGraduate degree with PMP certification
- 15+ years of work experience (experience in property & casualty / Life Insurance industry preferred)
- Strong knowledge of processes across policy life cycle
- Proven experience in leading transitions, program management and change management
- Strong exposure to global business environments/ global roles/ senior stakeholders
- Strong stakeholder management skills with the ability to challenge thinking and influence change
- Self-driven, result oriented structured approach
- Strategic thought leadership in designing future state delivery and strategies for attaining them
- A collaborative approach, ability to work across organizational lines
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