Associate Vice President - Solution Architect - F&A Domain - BPO

Job Summary:

The Solution Architect (SA) plays a critical client-facing role that interprets and translates client requirements into a solution that can be configured from a standard set of offerings. The SA operates as a single point of contact or as part of a team (on large deals with multiple SAs) accountable to the SA SPOC from Stage 1 to deal closure and the transition to the OADM

Main Accountabilities:

- Managing all OG, senior client buyer and functional owner relationships for the designated solution

- Driving the necessary sign-off of the solution with proper input from the OGs on client business objectives, industry, risk assessment, budget and preferences (see service group rules/process and escalation approach for specifics)

- Managing the sales team, Subject Matter Experts required during the sales process and the communication/ collaboration with Outsourcing Service Delivery

- Directing and coordinating with Legal & Commercial and Corporate Transaction Services (CTS) in areas specific to the solution to ensure use of standards

- Collaborating with the Operating Groups to provide input to Terms and Conditions and in some cases accountable for specific Outsourcing contractual terms and conditions

- Identifying leadership contacts for service transition and operations (e.g. OADM, mobilization lead) and ensuring appropriate solution plan transition for closed deals

- Interfacing with the delivery organization/s (through OADM when assigned) to ensure effective transition, shapeservices, collaborate on clear solution assumptions, determine appropriate service delivery locations and related cost to deliver

Experience:

- Expert/Good understanding of F&A domain in any industry or across industries

- Experience in due diligence, solution identification, feasibility assessment, client visits

- Experience in cost estimation and pricing for outsourcing and offshoring of processes

- Preferred experience in delivery, transition and/or solution design in an outsourced environment