Associate Vice President - Human Resource - Employee Data Management (Females)
FEMALE CANDIDATES ONLY
Location: Mumbai
Shifts: Flexible with US shifts(Night shifts)
Total Exp: 12 + years
Skills: EDM: Hire to Retire - Employee Data management, life cycle of the employee (onboarding, probation conformation, promotion, leave of absence, leaves, merit corrections, transfers, Exit/termination)
HR tools: Success factor/ Workday/ Peoplesoft/ SAP
- Should have been a part of transformation journey from legacy system to the new platform / any process improvements
- Will manage EDM for employees based in US + there will be scope for other countries also in future including Europe APAC and Middle east
- US experience is preferred but ok to look at other geographies as well (need to have international exposure & EDM experience for international employees)
- Should have Service delivery experience
Team Size: will manage 100-150 FTEs, can look at candidates who has managed 70-80 FTEs
Shift: should be Flexible (can go up to 3 to 4 AM)
The team has started to work from office and candidates should be flexible to go to office
Key Responsibilities:
Role Accountability:
- Provide end to end process expertise for Global Workforce Data Admin (WFDA) processes including Onboarding, Job & Personal data changes, Transfers, Global Mobility, Exit Management etc.
- Provide leading practices, Industry benchmarks and process design considerations incorporating build to operate efficiency design principles
- Provide leading input for technology configuration (Cloud HRIS - Workday/Success Factors) and assist in identifying gaps and matching automation opportunities
- Participate in Global/Local client calls, lead full dress rehearsal preparations before Go Live, provide Hypercare support during Go Live
- Own and manage all process escalations, while working with Global Service delivery teams
Ensure noiseless delivery of service to clients.
- Participate and lead continuous process improvement agenda and share Innovative practices resulting in measurable client value creation
Provide input to the creation of a Global Quality Framework with quantified measurement criteria's in alignment with client/contractual needs
- Provide inputs and participation in end to end process scenarios development and testing for Cloud HRIS
- Create and maintain Job Aids, Global and Local Work Instructions and help train Service delivery team
Requirements:
- Demonstrate ability to manage client and team
- Excellent people management
- Flexibility with shifts
- Work in a global environment with matrix reporting relationships
- Flexibility in approach and ability to think out of the box
- Result oriented approach
Key Skills/Requirement
- Change Management, leadership, coaching and Influencing skills
- Very strong oral & written communication and Senior stakeholder management skills
- Client relationship management skills
- Ability to work and deliver under compressed timelines
- Excellent analytical and problem-solving skills and ability to handle difficult client interactions
- Excellent MS Office Skills (Power point, excel, Visio)
- Global exposure know-how of different cultures
- Flexibility to work in different time zones
- Overall 12+ years minimum experience
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