HR Head at Skillflix Consultancy India Private Limited
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Associate Project Manager - Carbon Market Expert - ESG Client Services (2-4 yrs)
Associate Project Manager- ESG Client Services (Carbon Market Expert)
- Maintaining positive relationships with customers
- Identifying customer needs and overseeing service delivery within the business context
- Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently
- Managing finances and budgets
- Determining ways to reduce costs without impacting customer satisfaction
- Assessing customer feedback and using creativity to establish, improve, and refine services
- Remain organized and meet internal and customer deadlines
- Building partnerships and liaising with Team members and Leaders to determine the company's services, delivery criteria, and solutions for issues that may arise
EXPERTISE AND QUALIFICATIONS:
- A Master's degree in a Sustainability/ESG related field
- Hands-on experience of working/managing Carbon data related global projects
- Knowledge of various carbon registries i.e., Verra, Gold Standards, American Carbon Registry, Global Carbon Project etc.
- Understanding of the projects developed under the Verified Carbon Standard programs
- Experience in customer service, leadership, and delivery management will be preferred
- Strong customer service, project management, people and quality control skills
- Good resource planning skills
- Strong teamwork skills, attention to detail and Ownership
- Good MS office (Excel, Word, PowerPoint) skills