Associate Partner - KYC Operation & Compliance

You will be responsible to own the operations function of the risk and compliance practice. Driving strategic approach in managing the entire account to optimally deliver the services as per the contractual obligations. You will also be responsible for revenue generation along with stakeholder management/client relationship.

Leading the transformation of the account to reach/increase profitability along with liaising with the client management team/account leadership team to effectively run the program's.

- Be well versed with KYC and AML processes at an SME level.

- Structure and execute all training requirements from new and existing accounts

- Ensure robust compliance reporting for training function at an analyst level

- Create approved QC/QA plans and agree with clients

- Develop the QC/QA process where required to be compliant with requirements

- Drive quality improvements by creating action plans based on RCA

- Manage accountability plans and PIPs

- Review and update policy and procedure documents

- Create robust quality reporting with error trend analysis

Must :

- Skills: Strong experience in Banking Operations within the BPO/Shared Services industry.

- Team Handling: Must have managed teams of 400+ members.

- Experience: 15+ years of total experience.

- Work Location: Bangalore ( White Field)

- Work Mode- WFO.

- Shifts: Rotational (US shifts).