Client Engagement Manager at upGrad
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Associate Manager - POA DESK - Banking & NBFC (7-15 yrs)
- Responsible for supporting transaction execution for 3rd party products like PMS / AIF / MLDs etc.,
- Ensuring correct accounting, reconciliation and reporting, managing RM queries and process efficiency/automation.
Professional and Technical: 7 to 8 years of experience
- Overlooking of Account opening process Wealth NON POA and POA accounts & PMS (DPMS & NDPMS) Documentation, Co-ordination with Back Office for getting Clients MF Investment, Bank, Demat, Broking & Custody Account opened Co-ordination with NSE NFM, BSE Star MF, Banks, Depository & Custodian.
- Contribution in Setting up of Wealth NON POA and POA accounts & PMS account Opening. Ensuring the due diligence of negatives news & AML Checks through different channels.
- Categories the client as per risk category. Follow up with CSO for queries related to overall Account Opening.
- Financial Operations
- Team Management
- Relationship Skills
- Decision Making
- Responsible of heading team of Wealth operation for daily operational activities and process improvement
- Handling escalation of Online Mutual fund trades queries done through BSE STAR.
-CURRENT DESIGNATION: SENIOR MANAGER (INCRED WEALTH & INVESTMENT PVT LTD)
Key Point Of Success:
- Managing the daily Operations across various products such as Mutual Funds, Equity PMS, Structured Products & Other Products. Monitoring The BOD process & Mutual Fund Reconciliation. Handling Team Of Operations (4 Team Member's)
- MF Trx feeds reconciliation. Heldaway Data Update of Mutual Fund, Structured Products & Other Products. Monthly Reporting of Clients Report, with coordination with RM & SRM
- Handling of client portfolio, Tracking client day to day investment. Resolving the query raised by client & RM/SRM
- Coordinating with RM & SRM for the client data
- Leading the team with motivation
- Monitoring the valuation updation in the system by team member
- Monthly coordination with fund house for the month end data (PMS/AIF's)
- Bond's & MLD Updation in the system tracking
- Overall responsible for the updation team work activity