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09/08 HR
Director at Wikata Consulting Services Pvt. Ltd.

Views:690 Applications:60 Rec. Actions:Recruiter Actions:0

Associate Manager - Facilities & Administration - BPO (6-10 yrs)

Bangalore Job Code: 1137743

POSITION GOALS

- Deliver best internal customer and stake holder experience by efficiently managing the Technical &Facility Soft Services of Chairman's residence and other spaces under assigned scope of area (Ref. Annexure 1)

- Drive Quality by implementing quality procedures in all Operational & Team initiatives

- Demonstrate Operational hygiene and accuracy in all areas under scope

- Look for opportunities to develop and improve self and team member capability levels.

- Ensure compliance with all Statutory, Regulatory, Legal and Audit requirements.

DUTIES & RESPONSIBILITIES

- Cleanliness and hygiene of facilities &other areas under scope are maintained as per standards all time.

- Monitor and review daily Housekeeping and Technical activities

- Supervise technical services to ensure uptime of all the Electro-Mechanical equipment to facilitate uninterrupted services

- Ensure PPM activities are carried out as per schedule to mitigate the risk of critical equipment failure.

- Monitor overall physical security operations and ensure implementation of security procedures

- Ensure vehicle fleet are maintained well, timely completion of all scheduled services, timely fuel refilling and records are maintained.

- Assess the operational needs at Chairman's residence and provide support which meet the expectations in terms of quality and timeliness of services.

- Maintain & manage stock of consumables ensuring no shortages / over stocking at any time

- Timely submission of consumable requirements for approval within time lines and progress with purchase

- Store rooms under scope are well arranged and maintained as per standards with live consumable records

- Review maintenance & upkeep of plants including lawns and ensure proper maintenance as per standards is maintained

- Manage and upkeep of F&B services ensuring hygiene and quality of food

- Organizing & preparing weekly food menu and fixing rate in consultation with stake holders

- Monitor and review the stock of kitchen / other consumable ensuring timely replenishment

- Ensure 100% uptime of Kitchen services and availability of manpower

- Ensure adequate quantity of fine dining crockery sets, lunch plates, glasses, spoons etc. are available and under usable condition.

- Coordinate for arranging special F&B services / other arrangements during events / functions

- Ensure SOP's are followed properly by vendor staff for all processes.

- Liaison with procurement team for timely execution of contracts and agreements under scope

- Submit monthly / weekly and other reports as required with accuracy in data and timely submission

- Timely processing / acknowledging and submission of all respective vendor related invoices

- Vendor Manpower compliance records are verified before deployment, reviewed periodically and maintain live records

- Adherence to processes and policies with approvals in place for any deviations.

- Timely closure of all external/internal audit findings, with no repeat NC's

- Establish professional connect / relationship with vendors, customers and other stake holders

- Perform any other tasks as mentioned Chairman / Chairman's family from time to time within agreed timeline and quality.

- Process improvement opportunities are identified in the areas under scope and implementation of such activities are carried out post review with Line Manager.

ANNEXURE - 1

AREA OF RESPONSIBILITY

- Chairman's Guest House

- Chairman's Farm Houses

Housekeeping Service for below Specific Areas are maintained as per standards

- Residential Space

- Farm Houses

- Landscape & Horticulture

Kitchen and F&B Management

Vehicle maintenance and fuel refilling

Manage technical services and equipments

Physical Security

Pest Control Services

Event Coordination / Support

Courier / Parcel Management

Manpower Attendance

Store Room

Vendor SLA Audits & Scoring

Other Reports

Value Add - Innovation and Implementation

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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