Consultant at Career County
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Associate Head - Digital Alliances - General Insurance (7-10 yrs)
Associate Head - Digital Alliances
- Associate Segment Head - Digital Alliances
- Up to 20 Lacs + Bonus
Digital Partner Business:
- Managing client servicing of all partners (B2C & B2B) who are into digital distribution of General Insurance products both Group and Retail
Key Responsibilities includes:
- Develop effective communication platforms for clients and staff.
- Inspire repeat-business from clients.
- Monitor and measure client satisfaction.
- Liaise with different departments about client queries.
- Offer advice to clients on services and products.
- Deal with client requests and troubleshoot problems
- Forge relationship with new age Digital Eco System players such as Flipkart, Amazon, Pepper Fry etc.
- Acquiring new age Digital partners, building a strong pipeline of potential digital first partners (fintech, start-up eco system etc.)
- Work very closely with product development and innovation team to come up with propositions which these new age partners are looking for.
- Business degree or related qualification.
- Strong communication skills.
- Ability to meet deadlines.
- Computer literacy.
- Calm, polite, and professional behavior.
- Reliable and self-motivated.
- General business knowledge.
- High service orientation.
- Extremely good communication, relationship management skills.