Associate Director - US Mortgage

- Bachelor's degree in business administration, Finance, or a related field; Master's degree preferred.

- Minimum of 10 years of experience in the US mortgage industry, with at least 5 years in a senior leadership role within mortgage servicing.

- In-depth knowledge of mortgage servicing processes, regulations, and industry best practices.

- Proven track record of managing large-scale operations and leading high-performing teams.

- Strong analytical, problem-solving, and decision-making skills.

- Excellent communication and interpersonal skills.

- Ability to adapt to a fast-paced and dynamic work environment.

- Proficiency in mortgage servicing software and MS Office Suite.

Preferred Qualifications:

- Experience with Six Sigma or other process improvement methodologies.

- Knowledge of digital transformation and technology solutions in mortgage servicing.

- Previous experience working with GSEs (Government-Sponsored Enterprises) and private investors.