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06/05 Roopshree
Principal Consultant at Nikos Consulting

Views:476 Applications:157 Rec. Actions:Recruiter Actions:83

Associate Director - Transition - BPO (12-20 yrs)

Overseas/International/Riyadh Job Code: 820634

Associate Director - Transition

- The incumbent will be responsible for Transition of Processes for the Organization.

- Gather inputs from SME as per discussion with Business Head.

- Create first level t-plan and cost, review with the Business Head and make changes as required

- Create summary view of cost as per requirement

- Draft responses to relevant RFP questions, all output reviewed by business head

- Day to day transition planning & management (including escalations and issues/risk management)

- Understand the transition plan, focus on timelines and assumptions, seek clarifications if any.

- Keep the project team aware of the Transition Plan.

- Validate output by functions before it's sent to customer

- Own completion of all tollgate deliverables including travel and site readiness

- Escalate pending activities as per escalation matrix for the project

- Maintain Action, issue, risk log and keep everyone updated about latest status

- Coordinate with customer PMO dependencies, risks, issue logs

- Liaison with Change Manager / Leader for any overlaps in deliverables or reports

- Schedule calls as per governance matrix and prepare materials for calls as relevant

- Prepare toll gate docs and socialize for prep; make changes

- Initiate Change Request as relevant and as discussed with business head

- Will prefer candidates below 40 years of age with regular graduation from government institute.

Women-friendly workplace:

Maternity and Paternity Benefits

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