Purpose of the role:

- Manage a client servicing team to ensure prompt delivery of service to the responsible clients in order to achieve the set financial objectives and other operational performance indicators.

Main Accountabilities:

- Insightful business profile

- Business: Develop, Generate and nurture business

- Ensure that business KRAs - Revenue,

- Contribution Margin and OPE margins are adhered to and met

- Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management

- Drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews and also by providing value-added analyses and response to special requests.

- Undertake sales activities independently or in conjunction with senior staff in terms of preparation and delivery of proposal and credentials

- Ensure the generation of required revenue from the assigned client portfolio and proper contract costing in order to meet the agreed budget targets

- Identify and recommend enhanced and new services that answer clients' business needs

- Build and maintain on-going relationships with the identified key persons within client organization

Education:

- MA in Psychology/Sociology/Philosophy/Social Anthropology or MBA in Marketing

Experience:

- 8+ years of experience in qualitative research

- Experience in allied industries such as advertising

- Strong client focus and proactiveness

- Excellent communication skills

- Ability to interpret, draw insights and develop actionable recommendations for marketing/R&D

- Robust and in depth knowledge of research techniques and methodologies

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.