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Leadership hiring specialist at Enigma Human Capital
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Associate Director - Process Excellence - Black Belt - Healthcare/Insurance/Tech Support/Telecom Domain - KPO/BPO (15-18 yrs)
Drive continuous improvement culture through training, co-ordination and implementation of principles of Lean/Six Sigma in day-to-day operations in KPO/BPO
- Lead and execute high impact improvement projects ensuring timely closure and benefit realization. (These could be using the standard PI methodologies of Six Sigma, Lean or using a common sense based analytical problem solving based on the pain areas, improvement's identified)
- As a leading catalyst for continuous process improvement within the organization, the Master Black Belt position is responsible for driving the long term vision of the process excellence framework throughout the vertical, in coordination with the Process Excellence Leader
- Understand customer requirements, business priorities and goals
- Translate customer requirements / metrics into in process metrics
Candidates having experience in RPA and Blue Prism is mandatory
- BB Certification is a must
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
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