Associate Director - Investor Services - BFS

PRIMARY RESPONSIBILITIES:

- Set up and manage the newly created global Employee IR team

- Day-to-day management of the team's deliverables

- Maintain a golden source of the highly sensitive Carry and Employee Investments data

- Execute Carry Award Letter process

- Employee Co-investment opportunity offering management & communication

- Employee onboarding and lifecycle changes - e.g. Terminations, Transfers

- Employee Investment/Carry inquiries

- Employee onboarding via e-Subdocs/e-Awards; Reporting and delivery via Investor Portal

- Data management across systems

- Work with senior leaders to evolve Carry and Co-Investment program guidelines

- Develop/update policies &procedures for the team

- Develop controls, KPIs, dashboards, exception reports for oversight & management of function

- Continuously assess processes and procedures to define & document enhancement requirements and reporting needs

- Support risk management process for Investor Services

- Liaise with Marketing, Human Capital, Finance, Legal, etc. to align end-to-end processes

- Drive technological improvements, work closely with tech team, actively participate in UAT

- Work closely with the wider investor services team: share best practices, provide mutual support