Looking for candidates who have global experience in the collection side and collections for their own organization is mandatory.

As an Associate Director/Director, you will be responsible for overseeing and optimizing all aspects of the invoicing and collections function within our organization.

Your primary duties will include:

Invoicing Management:

- Develop and implement efficient and accurate invoicing processes and systems.

- Ensure timely and accurate generation of invoices, adhering to relevant legal and contractual requirements.

- Collaborate with various internal stakeholders, such as sales, project management, and finance teams, to gather necessary billing information.

- Review and validate invoices for accuracy, including pricing, discounts, and terms.

- Resolve any invoicing discrepancies or issues in a timely manner.

Collections Management:

- Oversee the collections process to ensure the timely and efficient collection of outstanding payments.

- Develop and implement effective collection strategies, policies, and procedures.

- Monitor and analyze customer accounts receivable aging and take appropriate actions to minimize delinquency.

- Communicate and follow up with customers to resolve payment disputes and outstanding issues.

- Collaborate with cross-functional teams, such as sales and legal, to handle complex collection cases.

International Customer Relations:

- Manage and nurture relationships with international customers, understanding their unique invoicing and collection requirements.

- Provide exceptional customer service and act as a point of contact for invoicing and collection queries.

- Collaborate with regional teams to ensure consistency and compliance with international invoicing and collection regulations.

Process Optimization and Reporting:

- Continuously review and improve invoicing and collections processes, identifying areas for automation, efficiency gains, and cost reduction.

- Develop and maintain relevant metrics and reports to track team performance and provide insights to senior management.

- Implement best practices and industry standards to enhance the overall effectiveness of the invoicing and collections function.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.