Associate Director/Director - Accounts Receivable (12-17 yrs)
Looking for candidates who have global experience in the collection side and collections for their own organization is mandatory.
As an Associate Director/Director, you will be responsible for overseeing and optimizing all aspects of the invoicing and collections function within our organization.
Your primary duties will include:
- Develop and implement efficient and accurate invoicing processes and systems.
- Ensure timely and accurate generation of invoices, adhering to relevant legal and contractual requirements.
- Collaborate with various internal stakeholders, such as sales, project management, and finance teams, to gather necessary billing information.
- Review and validate invoices for accuracy, including pricing, discounts, and terms.
- Resolve any invoicing discrepancies or issues in a timely manner.
- Oversee the collections process to ensure the timely and efficient collection of outstanding payments.
- Develop and implement effective collection strategies, policies, and procedures.
- Monitor and analyze customer accounts receivable aging and take appropriate actions to minimize delinquency.
- Communicate and follow up with customers to resolve payment disputes and outstanding issues.
- Collaborate with cross-functional teams, such as sales and legal, to handle complex collection cases.
International Customer Relations:
- Manage and nurture relationships with international customers, understanding their unique invoicing and collection requirements.
- Provide exceptional customer service and act as a point of contact for invoicing and collection queries.
- Collaborate with regional teams to ensure consistency and compliance with international invoicing and collection regulations.
Process Optimization and Reporting:
- Continuously review and improve invoicing and collections processes, identifying areas for automation, efficiency gains, and cost reduction.
- Develop and maintain relevant metrics and reports to track team performance and provide insights to senior management.
- Implement best practices and industry standards to enhance the overall effectiveness of the invoicing and collections function.
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