Associate Director/Client Success Head - B2B Large Account - FinTech

Client Success Head (B2B Large Account) ASSOCIATE DIRECTOR

For a Leading B2C Fintech... ( A NBFC too) Looking for

CLIENT SUCCESS MANAGER/HEAD (SR.MANAGER / ASSOCIATE DIRCETOR

KRA :

- Build strategic relationship with Large partners of the organisation

- Driving revenue enhancement in the accounts and aid partners right from on-boarding to making them a success.

- Manage a team of client success managers

- Co-ordinate with the cross functional teams to assist the partners

- Understand and improve the product based on feedback, issues, and user experience

Desired Skills :

- A customer centric Customer/Client Success leader who has good business acumen /problem solving & relationship building skills.

- Good communication & team management/stakeholder handling skills

- Degree with 7+ years of experience/ postgraduate (MBA preferred)

- Experience in Marketing, Partnerships, or Account Management

- Experience in B2B SaaS companies is a must.

- Ability to prioritize among competing tasks - Keen attention to detail and adherence to deadlines

write to preeti@thegrowthpartners.in