Branch Manager at Pylon Management Consulting
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Associate Director - Client Onboarding - BFSI (12-15 yrs)
- Candidate will be responsible for leading an overall team of 30+ people. He should be a strong leader in his present role, who will closely with the onshore teams / Partners / Clients to develop and deliver proprietary Client Onboarding Solution for its Capital Markets clients.
- Candidate should also have strong combination Operations experience and exposure to technology based solutions in the BFSI industry.
- Experience managing large programs.
Responsibilities:
- Set-up and lead a team of 30 people to deliver services to multiple clients.
- Lead 3 critical teams and all aspects of Development, Testing and Operations for Capital Market’s clients
- Understand the AML, KYC, FATCA and other regulations that govern client onboarding in the US market.
- Understand client requirements / onshore team requirements to get them executed through a dedicated team.
- Lead the team that builds and tests these policies in technology framework.
- Manage large projects within timelines and budget.
- Monitor all Quality, Risk and Delivery aspects of service offerings.
- Liaise with onshore team to suggest improvements in the operating model to achieve greater efficiency.
- A people friendly person who will be mentor to resources at all levels.
- Travel to US as needed.
Required Experience / Skills:
- 12-15 year of experience in banking / capital markets operations or experience working in top tier BPOs (with BFSI clients)
- MBA or equivalent preferred
- Understanding of AML, KYC or FATCA regulations.
- Strong Operations experience with one of the top global banks, preferably in the client onboarding space.
- Experience in managing large software development programs in BFSI would also be a plus.
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