Key Responsibilities:
- Deliver program/projects as per defined timelines
- Drive the solution thinking within the project team with minimal assistance from the Project Director
- Manage client stakeholders in complex and intense consulting assignments
- Mine existing clients for additional business opportunities and drive aggressive sales efforts
- Drive team P&L by monitoring billing, fee collection, controlling project expenses, etc.
- Drive Knowledge Management; mentor & develop young consultants.
Technical Skills required
- The individual should have had work experience in:
- Leading and delivering large, complex client engagements that identify, design, and implement creative business and technology solutions
- Experience of working with clients in areas around: Generating customer and market insights, competition assessment; Articulating their customer strategy and vision for customer experience; Customer journey and experience design; Sales and channel transformation agendas; Omni-channel initiatives; Designing and implementing change initiatives considering digital and non-digital interaction models
- Project management managing team sizes of 3-4 people.
- Delivering end to end consulting design to implementation for clients.
- Working knowledge of quantitative analysis techniques using excel/pivots and any other analytical tool software
- Good communication skills and presentation skills. Easy orator and ability to develop and translate the consulting viewpoint to the client senior stakeholders.
Experience / Skills required
- MBA from a top-tier business school
- 15-22 years of experience with an excellent understanding of customer-led business transformation
- Experience in working with C level executive clients
- Strong interpersonal and communication skills
- Excellent quantitative and analytical skills
- Strong project planning and leadership.
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