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22/05 Elakiya
Senior Recruiter at Ramsol

Views:415 Applications:112 Rec. Actions:Recruiter Actions:23

Assistant Vice President - US Retirement Services Operations - BPO (15-20 yrs)

Chennai Job Code: 823878

Assistant Vice President - US Retirement Services

Responsibilities :

- People management: Handle large multiple diverse client teams ranging from Retirement services to private equities

- Identify business processes inefficiencies that delay delivery timelines. Restructure and reorganize teams to achieve SLA goals

- Liaise with internal and external stakeholders to set up robust framework & systems to ensure on-time and seamless delivery.

- Responsible for the P&L of the business that is being managed. Responsible to focus on Gross Profit.

- Develop and retain talent

- Support in developing various business strategies

- Responsible for pre-sales support, operationalizing new businesses

- Develop and maintain strong customer relationships

What we are looking for?

- Insurance, pension or retirement services background

- Work experience in a BPO / KPO sector at a senior managerial level of handling large teams

- Managed US customers in the past

- Excellent track record of previous experience with stability


Job skills:

- Knowledge of accounting and reporting tools

- Expert - MS office tools

- Post Graduate/ CA/ CPA/ CS/ CWA

- 15+ years of experience

- Transition and change accelerations


Must be able to:

- Multi-task and work with stakeholders

- Excellent oral and written communication

- Analytical

- Open to afternoon shifts

Women-friendly workplace:

Maternity and Paternity Benefits

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