Job Summary: The role is a P&amp;L responsibility involving supplier acquisition - via inside sales model - by prospecting new potential customers, while ensuring that all signed contracts ensure a sufficient Return of Investment for the company. Job Description: 1. Handling overall P&amp;L of inside sales centres across multiple partners (with managed services) 2. Managing a team size of 300-350 agents, with related support structure, to maximise productivity 3. Responsible for hiring and attrition across centres to ensure meeting budget targets on both KPIs 4. Implements &amp; reviews policies &amp; operating structure of the centres 5. Analyses operations of the contact centre and oversees any efficiency improvements 6. Does needful cross-departmental connects for different sub-processes to smooth out routine tasks, and minimise refunds 7. Automation and re-engineering to help gain efficiency Knowledge and Skills : 1. Strong analytics skills, with detail-oriented approach 2. Skills to manage large teams 3. Learning with respect to sales funnels shall be helpful Experience: 03-8 of sales experience of managing mid-large team sizes. Inside sales experience shall be helpful Qualifications: Graduate +MBA or equivalent from any of the top tier colleges would be preferred

Noida

Assistant Vice President - Telesales - Inside Sales Process - Contact Centre  

Assistant Vice President - Telesales - Inside Sales Process - Contact Centre   ,Job Description for Assistant Vice President - Telesales - Inside Sales Process - Contact Centre   in Strategic Talent Partner in  Noida for (5-12) years of experience. Apply Now!

Job Description for Assistant Vice President - Telesales - Inside Sales Process - Contact Centre   in Strategic Talent Partner in  Noida for (5-12) years of experience. Apply Now!