Call Centre Sales :&nbsp; - Develop the yearly Sales plan and provide regular progress updates to department head and senior management - Provide guidance /support to both Floor Head and Team Leaders - Ensure seamless interfacing between Sales and other departments (sales channels) - Continuously identify selling opportunities &amp; manage call centre R&amp;R - Manage and anchor call centre business P&amp;L B) Performance Management :&nbsp; - Campaign level lead and funnel management - Lead funnel metric delivery as per company/channel specific benchmarks - Review the sales performance of agents/teams/campaigns, on a daily basis - Hold regular meetings with floor managers and team leaders to review the progress against the plan - Track the execution of the crucial action points and escalate the main operational impediments to senior management - Ensure that the floor head, team leaders and the agents are adhering to the company rules, regulations, guidelines, policies, mission and vision. - Develop compensation schemes for telesales agents (e.g. trade promotions) C) Support: &nbsp; - Ensure that all Telesales agents are getting sufficient training on products knowledge, selling techniques, soft skills and systems - Manage conflicts that might arise in the overall operations of the telesales call center D) Quality &amp; Regulatory adherence :&nbsp; - Ensure complete adherence on regulatory and compliance mandates

Mumbai

Assistant Vice President - Telesales - Call Centre 

Assistant Vice President - Telesales - Call Centre  ,Job Description for Assistant Vice President - Telesales - Call Centre  in Genetic Callnet Consultancy Pvt Ltd in  Mumbai for (10-12) years of experience. Apply Now!

Job Description for Assistant Vice President - Telesales - Call Centre  in Genetic Callnet Consultancy Pvt Ltd in  Mumbai for (10-12) years of experience. Apply Now!