Client Manager at Mastermind Network
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Assistant Vice President - Procurement Operations (11-17 yrs)
- Graduate or post graduate with 12+ years of post-qualification experience
- Must be a people leader, handling large teams with core experience into leading operations (Experience into P2P Operations is a plus)
- Knowledge of operational metrics, dashboard reporting, driving SLA driven deadlines is a pre-requisite
- Proven People leadership skills and the ability to assess, develop, retain and nurture talent. Ability to drive team cohesiveness, collaboration and cooperation within team and cross functionally in a multi-cultural environment.
- Excellent executive presence with strong communication skills including presentation, verbal and written communication, fluency in English is a must
- Customer management/ customer interface with experience and ability to proactively anticipate customer needs and identify their specific requirements
- Should know what is happening in the outside market in the payments / shared services space
- Frequent contacts with internal/external customers and other company representatives at all levels of management
- Should be flexible to work in any of the 3 shifts between 7:30 AM to 11:30 PM
- Should have clear bent of mind to simplify and automate the area through latest cutting edge technologies in the market
- Ability to distil complex issues quickly, effectively communicate strategies, and summarize key points and implications
- Must be detail oriented with good problem-solving skills
- In-depth knowledge around Concur Expense tool is a plus
- Knowledge/Experience in contract interpretation is a plus
Diversity preferred for the Role
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