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22/08 Shirley
Pricipal Consultant at See & Recruit

Views:2123 Applications:199 Rec. Actions:Recruiter Actions:171

Assistant Vice President - Office Asset Operations (15-25 yrs)

Mumbai Job Code: 1143721

- B. Tech. / BE. (Mechanical, Electrical)- B. Tech. / BE. (Mechanical, Electrical)

Reports To Head Operations

Location Mumbai

Job Purpose:

Responsible for property management operations for office assets with focus on sustainability, health & wellbeing and customer experiences. Should be able to drive best practices across the portfolio.

Primary Responsibilities:

- Set up operational processes for all assets under the portfolio, including the following:

- Equipment uptime and availability

- Utility Monitoring

- Management of House Keeping, Pest Control & Facility Maintenance Services

- Systems for security and safety / fire prevention & protection services

- Fire drills / evacuation drills, Building Safety audit

- Electricity / Plumbing, Air-conditioning Services

- MEP - PPM, Repair and Maintenance

- Efficient management of car parking space

- Fitout management

- Sustainability initiatives

- Responsible for ensuring efficient performance management of the utilities.

- Continuous enhancement of asset proposition by means of additional amenities and technological upgrades.

- Ensure seamless management of vendors, contractors, suppliers and service providers through robust service level agreements and continuous review mechanisms.

- Ensure operational excellence through periodic audits for the assets and suggest improvements and corrective measures.

- Manage Compliance requirements for the portfolio, as per applicable laws.

- Improve the financial sustainability of assets through increase in CAM margin and timely execution of CAPEX Projects.

- Drive customer delight at all customer touchpoints including timely resolution of customer queries / grievances, delivering superior experience to employees of customers, etc.

- Lead and execute any other special projects initiatives as per guidelines of Management.

- Ensure timely documentation and reporting of all manpower, material, and resources to NOP Leadership.

Role Requirement:

Educational Qualification:

- B. Tech. / BE. (Mechanical, Electrical)

- Management qualification will be an advantage

Work Experience:

- 15 + years of industry experience primarily in office asset

Skills Required:

- Knowledge of Lean Management and Kaizen Principles

- In-depth understanding of Quality Control Techniques in Real Estate sector

- Analytical & Presentation Skills

- Understanding of Customer Mindset

- Stakeholder Management

- Communication Skills

- Strong Process Orientation

- Exposure in ESG practices

Women-friendly workplace:

Maternity and Paternity Benefits

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