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08/07 HR
HR at Placewell

Views:225 Applications:46 Rec. Actions:Recruiter Actions:11

Assistant Vice President - Life Insurance/Annuity/Retirals Process - ITeS/BPO (12-25 yrs)

Gurgaon/Gurugram Job Code: 1122989

AVP - US Life Insurance, Annuity & Retirals - ITES/BPO

Roles & Responsibilities:

- Identify process risks &conduct regular forecast vs incoming vs completion analysis.

- Conduct performance review of the span, create plan of action for deficit if any and track for closure

- Daily staffing planning and management of SLA's & KPI's

- Ensure weekly basis highs and lows are highlighted and zero surprise framework implemented.

- Developing relationships with client stakeholders- should highlight challenges due to process design and controllable challenges.

- Managing People Issues & Escalations

- Drive process improvements and ideation and probable automation opportunity, manage quality, controls, risk & compliance aspect for the deal and deliver Transitions smoothly

- Plan & coordinate requirements of scheduling, training, recruitment, Capacity & Seat Utilization etc

- Ensure data management governance is followed and review of MI, analysis, and improvement plans

Key Requirements:

- Should come with 13+ years of Life & Annuity operations exp with Life Underwriting Support/ Group Retirements/Individual Retirements exp.

- Should have understanding of E2E Life Insurance cycle & Retirements (Benefit Administration - Direct Benefits and Contributions) - Pensions administration)

- Should have experience of Policy Administration - Financial and Non-Financial Changes i.e., Change of address, Preparation and Changes of documents, Printing of Files, Changes in Billing system, Change of Beneficiaries, Name Insured Changes, Certificates, Pensions and Contributions administration etc.

- Should exp of New business Billing & Enrolments operations, Exp in Life Underwriting, Issuance, Renewals or Re-Insurance business

- Certifications: Loma or III Associate Certifications preferred

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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