Job Description: Assistant Vice President Campaign Operations - Financial Services - Hyderabad
Essential Functions / Responsibilities :
- Lead 8+ person marketing campaign execution team responsible for day-to-day campaign data delivery, team performance and development
- Strong ability to lead and manage people and process
- Work US based hours (8am - 5pm EST)
Serve as a thought leader, advisor and problem-solver in evaluating campaign execution work
- Ensure team capacity and workload balance is maintained in a consistent and thoughtful manner, setting the team up for success to deliver data files
- Manage and oversee direct reports and serve as people manager for the members on the 1st shift COPS team
- Build and foster relationships with critical Performance Marketing members within the US (Channel and Engagement managers) ensuring expectations are met. Serves as go-to person for escalated campaign execution concerns
- Ensure the COPS team has the proper training and abilities to execute campaigns using the proper campaign execution tools (SAS CI, SAS EG, base SAS, PowerCurve)
Qualifications/ Requirements :
- Master's Degree in Statistics, Mathematics, Operations Research, Economics or MCA or Engineering graduates from premier institutes with 9+ years of experience delivering campaign data and campaign solutions
- 6+ years of experience in maintaining customer/client relationships
- 6+ years of experience in people management
- Experience in Campaign Tools and SQL
- Experience in tools viz., SAS Marketing Automation, SAS Customer Intelligence Studio, any campaign execution technology, SAS Enterprise Guide, PowerCurve, Unix would be an added advantage
- Experience and understanding of Machine Learning capabilities and techniques as it relates to data execution
- Fully understand agile principles, ability to successfully lead teams working in an agile environment or agile certified
- Proven team leader well versed in managing operations or marketing teams, able to build and inspire large teams across regions
- Experian PowerCurve/Strategy Mgr experience
- Loyalty/fulfillment execution or operations experience
- Campaign automation experience
- Understand campaign automation processes
- Experience with Experian Strategy Manager and PowerCurve tools
- Experience with SAS, SQL and other campaign execution tools outside of PowerCurve
- Ability to manage complex execution processes, help teams set direction and resolve conflicts
Priya S Jha
Senior Recruiter
Mobile No.: +91-7410033323
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