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15/09 Swapna
Associate Manager Sourcing at Live Connections

Views:2881 Applications:117 Rec. Actions:Recruiter Actions:8

Assistant Manager - Vendor Program Management Specialist - BPO (6-12 yrs)

Hyderabad Job Code: 614798

- Independently manage incoming vendor and inquiries from stakeholders and external vendors.


- Perform tasks associated with the selection, procurement, onboarding, maintenance, and empanelment of the vendors.


- Proactively assess the risk elements in an engagement and work with stakeholders to mitigate risks 


- Manage relationships with the empaneled vendors and conduct SRM meetings with suppliers along with CoRE Procurement.


- As an advocate to our business, work directly with SPS, OGC, and National Office of Independence and Risk on an as-needed basis to ensure all compliance activities are executed and tracked.


- Lead channel vendor strategy by collaborating with Centers of Excellence (CoEs) and business advisers.


- Oversee the negotiation, execution of compliance activities, and securing agreements for services.


- Partner with and advise stakeholders (specialists through partners) on appropriate use of vendors for their respective talent channel and provide leadership council on VRM's stance and decision.


- Oversee, analyze, and manage vendor performance using firm standard tools.


- Partner with internal infrastructure groups (CoEs, BAs, CTS, Procurement, OGC, Risk, and IT) to fulfill incoming requests and develop, deploy, and maintain program processes and tools.


- Lead RFI/RFP activities in partnership with Procurement.


- Define processes (submission through invoice payment) and identify/maintain a tool that can be used to facilitate the process.


- Review and approve vendor service-level agreements and adhere to escalation procedures, as appropriate.


- Review and approve internal and external surveys and interpret results to understand program's successes and areas for improvement.


- Manage the storage of program documentation (i.e., deliverables, program guidelines, SPS tracking, contracts).


- Collaborate with Talent India on invoice maintenance, serving as the third-level review, high-volume/spend, follow protocol, and escalate to leadership, as appropriate.


- Review and help manage reports and information for program leadership and various talent leaders.


- Monitor spend and metrics to generate reports and identify opportunities for cost reduction on a continuous basis.


- Continually enhance and develop tools to be used to facilitate discussions/collaboration with vendors.


- Partner with our National Recruiting Technology team on key initiatives and provide reporting support to the VRM leader.


- Provide specialists with cross-training across vendor relationship management talent programs and ensure an appropriate back-up plan and mailbox maintenance review.


- Effectively communicate progress to VRM program leader, CoEs, and BA stakeholders.


- Collaborate with specialist to identify program enhancements and communication plans.


- Reviewing productivity metrics on a periodic basis, reviewing trends, and ensure accurate utilization across specialists.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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