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08/01 Kavita
Manager at Dreamz IMC

Views:3013 Applications:41 Rec. Actions:Recruiter Actions:0

Assistant Manager - Training - Passenger Revenue Accounting - BPO (3-10 yrs)

Mumbai Job Code: 293552

A leading BPO is hiring for Assistant Manager- Training / Passenger Revenue Accounting (PRA) Specialist for Mumbai -

Responsibilities-

Observe and review training delivery and coach Trainers on the same

- Manage and supervise a team of six to ten Training Specialists

- Provide tech-related coaching in aspects of conformance to curriculum and content delivery methods

- Assess, analyze, and monitor participation and class performance as measured by KPIs

- Prepare regular, accurate, and meaningful internal and external reports related to training

- Plan and plot for resources

- Prepare analysis and action plans to improve training delivery

- Develop training for all aspects of client projects including soft skills and technical skills

- Participate in routine client interaction

Qualifications:

- Graduate degree in any field

- IATA (Basic) qualification

- Excellent people management skills

- Strong communication skills

- Proficiency in Microsoft Office Suite

- Basic typing skills (30 wpm)

- Knowledge in IATA, ATPCO, and CRS

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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