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Talent Acquisition Consultant at Huquo Consulting Pvt Ltd
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Assistant Manager/Senior Business Analyst - Fraud Analytics - Consulting Firm (2-6 yrs)
SAS is mandatory
Responsibilities will include:
- Monitor our automated fraud screening application
- Assist in maintaining basic eCommerce duties including chargeback handling and review
- Maintain or exceed established standards for customer service, and resolves complex issues with little or no supervision or direction
- Perform manual fraud review in order to detect fraudulent transactions
- Review queued transactions and independently determine if the reviewed transactions are fraudulent or legitimate
- Conduct extensive research to validate purchases
- Independently resolve problems that require in depth investigation and/or research
- Conduct follow-up research on fraudulent transactions
- Work with peers and Managed Services leadership to communicate fraud trends and share best practices, ideas and information
- Communicate effectively with the team
Qualifications
Skills/Qualifications :
- Bachelors Degree required
- Strong desire to build a career in the fraud industry
- Excellent organizational, analytical, and critical thinking skills
- Ability to analyze situations and issues, identify options, draw logical conclusions and sound inferences, determine and recommend practical sources of action utilizing good judgment and strategic thinking
- Ability to meet deadlines and prioritize deliverables
- Exceptional problem-solving skills
- Previous banking fraud prevention, investigation or fraud prevention experience is a plus
- Strong customer service skills and a demonstrated ability to take initiative, conduct thorough research, and be professionally persistent
- Must possess strong internet research, along with the ability to navigate multiple systems at once
- Demonstrated experience and/or strong working knowledge of SAS, Microsoft Word, Excel, and Outlook
Salary Offered : 5-13 LPA
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