Assistant Manager - Oracle Financials Support

Responsibilities:

- Provide Tier 2 support for Oracle Financials applications (AP, AR, GL, FA, CM, P2P), resolving complex user issues and inquiries.

- Analyze and troubleshoot technical and functional problems related to Oracle Financials functionalities.

- Maintain a deep understanding of Oracle Financials best practices and ensure adherence to established procedures.

- Collaborate with development teams to identify and resolve system bugs and configuration issues.

- Document knowledge base articles and procedures for efficient issue resolution.

- Conduct training sessions for end-users on Oracle Financials functionalities.

- Stay updated on the latest Oracle Financials releases and functionalities.

- Generate reports and analyze data to identify trends and potential process improvements.

- Work closely with cross-functional teams (Finance, Accounting) to ensure seamless financial operations.

Required Skills:

- 3+ years of experience in an Oracle Financials support role.

- In-depth knowledge of Oracle Financials modules (AP, AR, GL, FA, CM, P2P) functionalities and configuration.

- Strong understanding of accounting principles and financial processes.

- Excellent analytical and problem-solving skills.

- Strong communication, interpersonal, and collaboration skills.

- Ability to work independently and manage multiple priorities effectively.

- Experience with documentation tools and knowledge base systems is a plus.

Ideal Candidate Profile:

- We are looking for a candidate with a strong blend of technical and functional expertise.

- While technical knowledge is essential (30%), a solid grounding in financial processes and accounting principles (70%) is crucial for success in this role.

- Prior experience in an Oracle Cloud environment is highly preferred