Assistant Manager - Operations - eCommerce

Leading E-commerce Founded by IIM-C Alumni

Having 3,500 + Employees all over India

Location: Mangalore, Manipal

Position: Area Manager-Operations

- Graduate with 3 -5 years of experience in operations management

- Prior experience in process design and operations implementation (preferably in logistics/supply chain management)

- Strong operational, analytical and numerical skills; Ability to use data effectively for devising operations strategy

- Strong time management skills and the ability to prioritize in order to meet daily, weekly, and long-term requirements and goals

- Good leadership skills (Experience in managing blue-collared employees is a big plus)

- Passion to deliver a positive customer experience; Ability to maintain composure in difficult situations; Good communication skills

- Strong people management skills; Good in conflict management; Result oriented individual

- Understand lean operations strategies (especially concepts relevant to services industry)

- Able to come up with new ideas to improve customer performance standards

- Male candidates preferred; Able to work on weekends; Good MS office skills