Assistant Manager/Manager/Senior Manager - Process Excellence - BPO

We are hiring for the below mentioned position:

Designation: Assistant Manager/ Manager / Senior Manager-Process Excellence

Location: Pune/ Mumbai (Interview will be held over phone)

CTC: 8.00 l.p.a to 17.00 l.p.a

- Excellent communication skills

- Certifications: Six Sigma (Black Belt)

- At least 5-6 years experience in Quality with 3-4- years in deployment of quality methodologies

- Prepare the detailed quality plan for the organisation with associated risk and opportunities

- Establish Quality Systems & Procedures for the organisation leading to other quality certifications such as ISO, COPC, eSCM;

- Design, build and deliver training programs (YB, GB and BB)

- Obtain buy-in for implementing opportunities; Explore opportunities to align QAD, CIA, RCA frameworks

- Conduct performance review for the Manager and provide feedback

- Work closely with the Finance units to understand & assist on financial implications for Ops teams.

- Align solutions to indicate the - impact of actions/decisions & help to reduce costs

In case interested, kindly call us on +91-9759214430