Assistant Manager - Learning & Development - IT Services Firm

We have an exciting opportunity with a leading IT Service Management Company

Following are the details:-

Position:- Asst. Manager - L&D

Experience:- Min 3 years

Location:- Mhape

Job Description:-

- Lead a team of behavioral and communication training experts as applicable; could also have to deliver sessions as an IC role.

- Review existing Training Materials and Identify need for updating the same. Should be able to create new content as and when necessary basis TNIs/TNAs of the center.

- Conduct sessions as applicable and periodically review content/initial training material for the New Hires of the process and existing employees alike.

- Evaluate client's and org's training requirements and establish training goals/completion milestones and suggest appropriate solutions from a training standpoint.

- Develop content specific to the training needs of the org in a precise manner to meet the objectives of the program/learning objectives.

- Coordinate training activities looping in company and client stakeholders.

- Work with the internal management staff to develop and facilitate motivational activities for the advisors and managers of the processes and other departments of the organization

- Preparation of Training Plans, and relevant Training reports and Dashboards.

- Perform other duties as assigned.

Rekha Parmar
HR Consultant
Avenues Consulting